- JAL Hotels>
- Airline Partners
Guest must be paying an Eligible Room rate and only one mileage award is granted per room Eligible stay.
JAL Mileage Bank (JMB) miles only is credited per nights.
Notes to earn Airline miles
- A guest must be a member of a participating airline program account to earn Airline miles.
- A guest must provide your valid frequent flyer card or number at check-in. Guest name must match frequent flyer membership name to earn Airline miles.
- A guest can only earn Airline miles in one airline program per qualifying stay
- Airline miles can only be earned by one person per room per stay.
*JAL Mileage Bank (JMB) mile only is credited per nights with "J-SMART" rate plans. Please make your reservations using the J-SMART Plan. The following number after J-SMART is the number of miles to be accumulated per night.
- A "stay" is defined as any number of consecutive nights at one hotel regardless of check-ins or check-outs.
- Reserving multiple rooms in the same member' s name will result in the crediting of mileage for 1 stay.
- A guest must pay for and occupy the room in order to receive Airline miles.
- Airline miles are earned on the eligible room rate. For details of eligible room rate, please check with the individual hotel.
【Eligible Room Rate】
Mileage will be credited only when hotel room charges are paid directly to the hotel. Group rates are not eligible for mileage credit. Some discounted rates may not be eligible at certain hotels.
- Allow 2-3 months for Airline miles to be credited to your frequent Flyer account.
- Once Airline miles have been credited to your designated frequent flyer account, they cannot be moved to another participating frequent flyer program account.
- Until your mileage has been credited to your account, please retain hotel receipts issued in your name.
For further information and inquiries, please contact the following methods;
(2) By postal mail (One week processing time is required for this)
*Please write your name, Hotel name, Check-in/Check-out date, frequent flyer membership name, and frequent flyer membership number.
For One Harmony Members
- Member benefits apply only to hotel stays reserved through Hotel Okura - JAL Hotels Reservation Centers or official websites, or directly with a participating hotel.
- Present your Member Card at check-in.