A1. JAL HOTELS have two brands of hotels, gNikko Hotels Internationalh
and gHotel JAL Cityh.
Both brands seek to ensure a pleasant, relaxing stay for all guests
and strive to assure not only comfortable facilities and accommodation,
but also warm hospitality.
Q1. How do I make a reservation?
A1. Our website allows you to make reservations online 24-hours
a day for all JAL HOTELS. Access via a mobile phone is also available
in Japan. For more information, click here.
Telephone reservations are accepted at the JAL
Hotels Reservation Center.
Q2. When should I make my reservation?
A2. Both telephone and online reservations are accepted up to
350 days prior to your arrival. (Please note that in some instances,
such as when price adjustments are being made by JAL Hotels, reservations
cannot be made 350 days prior to arrival)
Q3. How can I cancel my online reservation?
A3. Cancel your reservation by clicking the gConfirm or Modify
Reservationh button found on HOME of the JAL Hotels Website. Cancellation
by phone is also available.
Please feel free to contact the JAL Hotels Reservation Center
or the hotel at which you made your reservation to cancel your
hotel stay.
Q1. Are there any special services unique to the website?
A1. Once you become a member of gMY JALHOTELSh, you gain easy
access to online reservations. You can also subscribe to our periodic
email newsletter that delivers useful information on upcoming
offers, campaigns and destination news. For further information,
click here.
Q1. Is there a members program for JAL HOTELS?
A1. JAL HOTELS promotes gFountains
Clubh for Nikko Hotels International.
For further information, click here.
Q1. Can I earn miles if I stay at JAL HOTELS (Nikko Hotels International
or Hotel JAL City)?
A1. Every time you stay with us, you will earn designated miles
regardless of the number of days you stay, room type or the number
of rooms you book. To learn more about our partner airlines, click
here.