JAL Hotels Co., Ltd., a member of Hotel Okura Group, is a hotel operating company with two chains: Nikko Hotels International (NHI) and Hotel JAL City (HJC). The company’s international portfolio of properties is larger than any other Japan-headquartered hotel operator, and it intends to expand its portfolio further through hotel management contracts around the world.
JAL Hotels Co., Ltd. was established in 1970 under the name Japan Airline Development Company Ltd., as a subsidiary of Japan Airlines (JAL). Over the years, the company has made a shift in its business model. In earlier years, JAL Hotels was a traditional hotel owner and manager; now it does not own any hotel properties, and focuses entirely on hotel operations.
On September 30, 2010, when JAL International sold 79.6 percent of JAL Hotels Co., Ltd. to Hotel Okura Co., Ltd., JAL Hotels became a consolidated subsidiary of Hotel Okura Co. Through their new partnership and the synergies it will bring about, Hotel Okura and JAL Hotels intend to increase convenience for customers, enhance corporate value and sustain growth.
Nikko Hotels International (NHI) is a luxury hotel chain providing facilities and services to meet a wide variety of guests' needs in locations ranging from major urban centers to popular resort destinations around the world. NHI benefits from its close relationship to the JAL Group through use of Japan Airlines' worldwide transport system and extensive information network for marketing outreach. The NHI brand emphasizes fine luxury, gracious hospitality and international culture. Service in the spirit of Japanese hospitality is a distinguishing feature of all NHI properties, both in Japan and overseas.
Hotel JAL City(HJC) was launched in 1992 to serve the special needs of business travelers. The chain’s expansion in Japan has focused on the capital cities of Japanese prefectures and cities served by JAL domestic routes. The Hotel JAL City brand is clearly differentiated from conventional business hotels: rooms are larger than most other business hotels, and, in addition to offering approximately 150 to 300 guest rooms, each Hotel JAL City property also offers a restaurant, several conference rooms and a business center.
JAL Hotels currently operates 48 properties – 37 hotels in the NHI chain (21 in Japan, 16 overseas) and 11 hotels in the Hotel JAL City chain in Japan – with a total of 15,157 guest rooms.
JAL Hotels' central reservation system, "NIKKORES," has reservation centers in Japan, Singapore, the United States and the United Kingdom, where toll-free reservations are accepted from 18 countries/regions in seven languages. Rooms may also be booked through airline offices and travel agencies around the world, as well as through the company’s Website (http://www.jalhotels.com/).
||JAL Hotels Company, Ltd.
Shinagawa-ku, Tokyo 140-0002, Japan
Tel: +81-3-5460-7334 /
||4,272 billion yen
|Number of employees
||172 （as of March 31, 2013）
||July 1, 1970
||Management and operation of hotels in Japan and overseas
|Chief Executive Officer
||Marcel P. Van Aelst
|Sales revenue in 2012
||9.7 billon yen (JAL Hotels unconsolidated annual sales)
||Hotel Okura Co., Ltd. (79.6%)
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